Medical Office Cleaning
A calm, cared-for space for patients and staff.
Patients read cleanliness as care before a provider ever walks in. We give waiting rooms, exam rooms and shared spaces the detailed attention they need, scheduled around your patient hours.
What medical office cleaning covers — and what it doesn't
A dental practice off Rt 20, a chiropractic office in a MetroWest medical plaza, and a family practice near a MetroWest shopping center don't run the same way — different patient flow, different exam room turnover, different hours — but they all share the same problem: a waiting room or exam room that looks even slightly neglected undercuts patient trust before a single word is exchanged with staff. We schedule around patient hours so that trust is never put to the test.
This is facility cleaning, not clinical work. We clean and disinfect waiting rooms, reception, exam rooms between patients using the checklist your staff sets, restrooms, break rooms and shared spaces, and the high-touch surfaces — door handles, chair arms, counters, light switches — that patients and staff touch all day. What we don't do is handle biohazard or medical waste, sterilize clinical instruments, or take on anything that falls under your practice's clinical protocols; that stays with your licensed medical waste provider and your own staff. Being upfront about that line is part of doing this job responsibly.
Most of the practices we work with don't have a facilities manager weighing in — it's an office manager or the practice owner who needs cleaning to just happen, consistently, without becoming one more thing to supervise.
What's included
- Waiting room and reception surfaces wiped down and floors cleaned
- Exam rooms cleaned between patients, following the checklist your staff sets
- High-touch surfaces disinfected: door handles, chair arms, counters, light switches
- Restrooms cleaned, sanitized and restocked
- Break room and staff areas cleaned
- Trash removed, including designated non-clinical waste bins
- Floors vacuumed and mopped throughout
- Interior glass and reception partitions spot-cleaned
- Dusting of shelves, sills and waiting-room furniture
- Entryway and exterior door glass cleaned
Who this is for
- Dental, chiropractic, physical therapy and family practice offices without in-house cleaning staff
- Urgent care and walk-in clinics with high patient turnover and long open hours
- Specialty medical offices in multi-suite medical plazas
- Practices that need HIPAA-sensitive areas handled with clear access rules, not guesswork
- New practices setting up a cleaning routine before their first patients arrive
- Practices replacing an overnight janitorial vendor that missed the detail patients notice
How we set up your practice's cleaning
Intake on your practice and hours
Tell us your practice type, layout and patient hours, plus any areas that need special access rules. We'll scope it accurately before the first visit.
First clean sets the baseline
Your first visit runs a bit deeper — waiting room, exam rooms, restrooms — so everything after it starts from a consistent standard.
Recurring visits around patient hours
Before opening, after the last patient leaves, or on a schedule your office manager sets — we build around your patient flow, not the other way around.
Direct feedback with your office manager
Something needs adjusting — a checklist item, an access change, a new hire's badge — tell us and it's fixed for the next visit, not just apologized for.
Why practices choose Alice
Family-run
Alice Cleaning Services is family-run, not a franchise dispatching whoever's available. The same people who quote your practice are accountable for how each visit turns out.
Bilingual team
Our crew communicates comfortably in Portuguese, Spanish and English, so instructions about access rules, checklists and sensitive areas don't get lost in translation.
Local & flexible
We're serving and clean practices throughout MetroWest and Greater Boston. When a schedule needs to move ahead of a busy patient day, you reach a real person who knows your office — not a queue at a distant call center.
Frequently asked questions
Do you handle medical or biohazard waste?
No — biohazard and medical waste disposal stays with your practice's licensed medical waste provider. We handle general facility cleaning around and outside clinical waste procedures.
Can you work around patient hours and HIPAA-sensitive areas?
Yes. Tell us your hours and which areas need special access rules, and we'll build a schedule and scope around them — often before opening or after the last patient leaves.
What products do you use for disinfecting high-touch surfaces?
We'll walk through your product preferences and any facility requirements when you request a quote, so we're using what your office is comfortable with.
Do you clean dental, chiropractic and specialty medical offices, not just doctor's offices?
Yes — we clean a range of medical and health-adjacent offices. Tell us your practice type and layout so we can scope it accurately.
How often should a medical office be cleaned?
Most practices land on daily or several-times-a-week cleaning given patient volume, with some choosing a deeper weekly pass on top of nightly touch-ups. We'll help you figure out what fits your patient flow.
Are you insured, and do you background-check your cleaners?
Yes. We're insured, and the crew assigned to your practice is vetted before working in a patient-facing space.
Do you sign a long-term contract, or can we start with a trial cleaning?
You can start with a single cleaning to see if we're the right fit, then move to a recurring schedule — no long-term contract locking your practice in.